Welcome to Arooj Al Madina Passenger Transport by Rented Buses LLC. These Terms & Conditions govern the use of our website and transportation services. By accessing our website, requesting a quotation, submitting a booking, or using our services, you agree to comply with these terms.
Bookings and Reservations
All bookings are subject to vehicle availability and confirmation by our team. Customers are responsible for providing accurate travel information, including pickup location, destination, travel dates, passenger numbers, and contact details. Incorrect information may affect the service provided.
Pricing and Quotations
All prices, quotations, and transportation packages are provided based on the information available at the time of the request. Final pricing may vary depending on travel distance, vehicle type, waiting time, additional stops, special requests, or changes to the itinerary.
Payments
Payment terms will be communicated during the booking process. Depending on the service, advance payment or a booking confirmation may be required before the reservation is finalized. Any remaining balance must be paid according to the agreed payment terms.
Cancellation and Changes
Customers should notify us as early as possible if they need to cancel or modify a booking. Changes are subject to vehicle availability and operational schedules. Cancellation charges may apply depending on the timing of the cancellation and the type of service booked.
Customer Responsibilities
Customers are expected to treat our vehicles, drivers, and staff with respect. Any damage caused to the vehicle due to negligence or misuse may result in additional charges. Passengers must follow all applicable safety instructions during the journey.
Service Availability
We make every effort to provide transportation services as scheduled. However, delays or changes may occur due to traffic conditions, weather, road closures, public events, vehicle maintenance, or other circumstances beyond our reasonable control.
Limitation of Liability
Arooj Bus Rental is not responsible for delays, missed appointments, or indirect losses caused by circumstances beyond our control. While we strive to provide reliable transportation, customers should allow sufficient travel time, especially for airport transfers and important events.
Website Usage
The content available on this website is provided for general information only. Users may not copy, reproduce, distribute, modify, or misuse any website content, images, logos, or materials without prior written permission from Arooj Al Madina Passenger Transport by Rented Buses LLC.
Privacy
Any personal information collected through our website or booking forms is handled according to our Privacy Policy. By using our services, you acknowledge and accept our data collection and privacy practices.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any revisions will become effective immediately after being published on this website.
Contact Us
If you have any questions regarding these Terms & Conditions or our transportation services, please contact Arooj Al Madina Passenger Transport by Rented Buses LLC through our contact page, email, or customer support channels. Our team will be happy to assist you.
